Cancelation fees and policy as per industry standards:
In non holiday periods - if cancelled more than 30 days prior 10% of deposit or min $50
For cancellations 30 - 21 days prior to arrival, 50% of the deposit.
For cancellations under 21 - 14 days prior to arrival, the deposit is non refundable.
Cancellation 14 days and under, no refund.
For Dec, Jan, Easter & Long weekends, cancellations with less than 14 days notice prior to arrival, no refund is given.
Covid lockdowns - For genuine lockdowns that legally prevent you from taking up your booking, a credit note will be given which can be redeemed at a later suitable time.